Concentrix is hiring Customer Support Advisors for both Voice and Non-Voice processes. If you have strong communication skills and a passion for helping customers, this is your chance to join a dynamic global team.
๐น Job Role & Responsibilities
customer support via voice and non-voice channels
Follow up with customers and resolve queries professionally
Meet targets within timelines and adhere to quality standards
Log interactions accurately using business tools
Demonstrate problem-solving skills and process knowledge
๐น Eligibility Criteria
Undergraduates/Graduates can apply
Minimum 1 year of relevant experience required
Excellent English communication (written & verbal)
Good typing speed (for non-voice roles)
Strong PC navigation and multitasking skills
๐น Candidate Profile Dependable and detail-oriented
Adaptable to fast-paced environments
Comfortable with rotational shifts
Strong probing and problem-solving abilities
Concentrix is an equal opportunity employer and does not charge any fees for recruitment.
