American Express, a global leader with a 175-year legacy of innovation and trust, is inviting applications for the role of Analyst – Data Science in Gurugram, Haryana, India. This hybrid opportunity offers a chance to work with cutting-edge analytics and GenAI solutions while contributing to impactful business growth.
About the Role
The Analyst will be part of the Analytics, Investment & Marketing Enablement (AIM) team within Global Commercial Services (GCS) Marketing. This team is the analytical powerhouse driving acquisition, personalization, engagement, and distribution efficiency across marketing channels.
Key responsibilities include:
Building and deploying machine learning models for targeting and personalization.
Developing GenAI-powered tools such as conversational analytics and automated insights.
Designing experiments (A/B testing, test-control frameworks) to measure impact.
Collaborating with cross-functional teams to ensure successful implementation.
Monitoring and optimizing models for continuous improvement.
Qualifications
Master’s degree in Computer Science, Engineering, Statistics, Mathematics, Physics, or related fields.
Strong proficiency in Python and SQL with experience in large-scale datasets.
Hands-on experience in ML workflows, feature engineering, and model deployment.
Exposure to GenAI use cases like prompt engineering, RAG systems, or LLM integration.
Preferred: Familiarity with PyTorch, HuggingFace, LangChain, MLOps, and marketing analytics.
Why Join American Express?
American Express backs its employees with:
Competitive salaries and bonus incentives.
Comprehensive medical, dental, vision, and life insurance benefits.
Flexible hybrid working model.
Generous parental leave policies.
Career development and training opportunities.
Free access to wellness centers and confidential counseling support.
Conclusion
This role is ideal for professionals passionate about data science, machine learning, and GenAI applications in marketing. If you’re ready to make an impact with one of the world’s most trusted brands, apply now and be part of Team Amex.

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